Service Request Portal:

The solution for effective management of service requests

The requests for services such as audits and laboratory analyses provided by a major research laboratory for a leading national hospital network required an easy-to-use portal that could be ready in a short time and capable of handling the administrative complexities of intervention requests. The introduction of a digital management system for services through a portal has never been so immediate and effective thanks to Sintropi, the automation at your fingertips.

Our solution:

Speed

We configured a portal tailored to the customer's needs in just a few weeks by leveraging our low-code platform, Sintropi, which allowed us to drastically reduce implementation times.

Customization

Sintropi has natively integrated a Business Process Management engine that allows users to design processes directly on the platform based on their specific needs, adapting the graphical interface to the users' requests in terms of layout and text.

Document management

The platform allows indexing uploaded documents by keywords and exporting them in specific formats for invoicing, saving valuable time for operators.

Integration

Thanks to Sintropi, our solution is designed to be compatible with the most common providers of Substitute Archiving services and beyond, meeting the needs of the customer.